How we operate your account and protect your data
Your eksototo account is governed by our terms of service, which set out how deposits via DANA, OVO, GoPay and QRIS are processed, how your wallet balance is managed, and what happens when you request a withdrawal. We collect and store your account information — username,
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email, phone number, and payment history — to verify your identity, prevent fraud, and process payouts. Your data is held on secure servers and shared only with payment processors and anti-fraud partners where necessary. Access to your account depends on local law, and we comply with
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regional data-retention rules. When you close your account, your data is retained for seven years for regulatory purposes, then deleted. You have the right to request your data, correct inaccuracies, or ask us to delete your account and associated records where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.